How to manage your subscriptions?Updated 6 months ago

At humanpeople, we understand that your health needs and routines can change. That's why we've made managing your supplement subscription as straightforward and flexible as possible. Whether you're looking to tweak your supplement regime, take a short break, or just keep tabs on your plan, here's how you can do it with ease:

For personalised supplement stack subscriptions

1. Log In to Your Account: This is your health hub, where you can manage everything related to your wellness journey.
   1. You will automatically be taken to your dashboard. It's designed to be user-friendly, giving you a clear view of all your health-related activities and plans.
2. View Your Subscriptions: In your dashboard, either click "Subscriptions" on the menu or scroll down to the "My Subscriptions" section. Here, all your current subscriptions are neatly laid out for you.
3. Click "Manage Stack & Subscription": you'll see the various options available to you.
4. To Customise Your Stack:click "Manage Supplements" to add or remove supplements. 
   1. To remove: click the red trash icon
   2. To add: click "Browse & Add" to search our full range. 
      1. Add supplements to your cart.
      2. When finished click "Add to stack" at the bottom of your cart page.
      3. Wait a few seconds for your stack to update, then if you are happy with the table showing your changes, click "Update my Package".
      4. Payment will only be taken at your next renewal date.
5. To delay your next delivery, choose "Change next delivery date" and pick a date from the calendar. This will be the date of your next renewal.
   
6. To pause or cancel your subscription, choose "Manage Status". Please note that you cannot reactivate your subscription once it has been cancelled.

For all other subscriptions

1. Log In to Your Account: This is your health hub, where you can manage everything related to your wellness journey.
   1. You will automatically be taken to your dashboard. It's designed to be user-friendly, giving you a clear view of all your health-related activities and plans.
2. View Your Subscriptions: In your dashboard, either click "Subscriptions" on the menu or scroll down to the "My Subscriptions" section. Here, all your current subscriptions are neatly laid out for you.
3. Click "Manage Subscription": you'll see the various options available to you.
4. To delay your next delivery, choose "Change next delivery date" and pick a date from the calendar. This will be the date of your next renewal.
   
5. To pause or cancel your subscription, choose "Manage Status". Please note that you cannot reactivate your subscription once it has been cancelled. 

Flexibility at Your Fingertips

We believe managing your health should be hassle-free. With humanpeople, you have the flexibility to adapt your supplement subscription as your life and health evolve. It's all about making your health journey as personalised and adaptable as you are.